Delivery and Returns

Delivery Charges:

Order total	Delivery cost
All Consignments £0 – £499.99	£45.00 (Excluding geographical areas below)
All Consignments £500+	Free of Charge (Excluding geographical areas below)
Highlands and Islands	£100 On all orders - 48/72hr delivery
Northern Ireland	£150 On all orders - 48/72Hr delivery
The Channel Isles	P.O.A On all orders - 48/72Hr delivery

     

All orders placed before 12 noon will be sent same day. All orders placed after 12 noon will leave the following day. Any questions, please call our sales line – 01296 674099.

* Deliveries will be made Monday to Friday 8am to 5.30pm (No deliveries on a weekend or Bank Holiday).
* Bespoke & specially manufactured items may vary.
* Please note: we endeavour to send all orders on an overnight carrier unless otherwise stated.

Returns and Refunds

All goods must be returned at the customer’s cost. A refund will be given for undamaged goods within the stated return period (14 days).

All returns must be logged via the returns email within 14 days of delivery. Any claims outside this time will not be eligible for a refund.

All returned goods will be subject to a 25% restocking charge to come off the end refund unless goods are deemed faulty.

Please print and complete our Return Form.

Send your completed form along with your product(s) to:

Cast Iron Superstore Returns

Unit 24B Centurion Way

Meridian Business Park

Leicester LE19 1WH

Cast Iron Guttering Discounts

All of our Cast Iron Rainwater and Guttering products are already heavily discounted, but we can usually beat like-for-like orders elsewhere.

Pick up the phone and call us on 01296 674099 as more discounts can be available on larger orders.

Volume Discounts

Our discounts are as follows:

5% OFF when you spend £250 to £500

8% OFF when you spend £501 to £1000

10% OFF when you spend £1001+

Large order? Call 01296 674099 to discuss your custom discount